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Terms & Conditions

Last updated: April 29, 2026

These Terms and Conditions govern the use of this website and the purchase of consulting services provided by Angelika Wiktoria Zeman, trading as Angelika Wiktoria Zeman.

By using this website, submitting a request, booking a consultation, accepting a proposal, or purchasing a service, you agree to these Terms and Conditions.

1. Company Information

Service provider:

Legal name: Angelika Wiktoria Zeman

Trading name: Angelika Wiktoria Zeman

Legal form: Sole proprietorship

Registration number: SIRET 103 703 096 00018

VAT number: TVA non applicable

Registered address: 21 Rue Malbec, 33800 Bordeaux, France

Email: angelikazeman77@inbox.eu

Phone: +33 7 45 93 79 89

Angelika Wiktoria Zeman provides business consulting and advisory services to entrepreneurs, service businesses, and small to medium-sized companies.

2. Scope of Services

We provide business consulting services, including but not limited to:

  • Growth and international strategy consulting
  • Business model and offer restructuring
  • Operational efficiency review
  • Market entry advisory
  • Client onboarding and business process advisory
  • Monthly strategic and operational advisory support

The exact scope of each service is agreed individually before payment or before the start of the project.

Services may include online meetings, written reports, business analysis, strategic recommendations, operational reviews, roadmaps, templates, and follow-up communication, depending on the selected service package.

3. No Legal, Tax, Financial, or Investment Advice

Our services are limited to general business consulting and practical advisory support.

We do not provide:

  • Legal advice
  • Tax advice
  • Regulated financial advice
  • Investment advice
  • Accounting services
  • Licensed professional services
  • Guarantees of approval by banks, payment providers, authorities, platforms, or third parties

Clients should seek advice from qualified legal, tax, financial, accounting, or other licensed professionals where required.

4. No Guarantee of Results

Consulting services are provided on a best-effort advisory basis.

We do not guarantee any specific financial, commercial, operational, legal, regulatory, or business outcome. This includes, but is not limited to, revenue growth, profitability, market success, cost reduction, approval by third parties, or achievement of specific business targets.

The client remains fully responsible for all business decisions, actions, implementation, and results arising from the use of our recommendations.

5. Ordering Process

The usual ordering process is as follows:

  1. The client submits a request through the website, email, or other agreed communication channel.
  2. We review the request and may ask for additional information.
  3. We confirm the proposed service, scope, price, expected delivery format, and timeline.
  4. The client accepts the proposal or service description.
  5. Payment is made according to the agreed payment terms.
  6. The consulting service is delivered remotely, unless otherwise agreed in writing.

For larger or custom projects, a written proposal, statement of work, or email confirmation may define the specific scope and deliverables.

6. Prices and Currency

Pricing on this website is provided for general information unless otherwise stated.

Some services may be displayed with "from" pricing. Final pricing may depend on:

  • The scope of work
  • Project complexity
  • Number of meetings
  • Research depth
  • Number of markets or business areas reviewed
  • Required deliverables
  • Timeline
  • Level of ongoing support required

Final scope, price, delivery format and expected timeline are confirmed before payment.

7. Payment Terms

Payment is due before the start of the service unless otherwise agreed in writing.

For larger consulting projects, payment may be requested:

  • In full upfront
  • In agreed milestones
  • As a recurring monthly retainer
  • According to a custom payment schedule confirmed in writing

Payment instructions and accepted payment methods are provided during the ordering process.

If payment is not received on time, we may delay, pause, or cancel the delivery of the service.

8. Delivery of Services

Consulting services are delivered remotely unless otherwise agreed in writing.

Delivery may take place through:

  • Online meetings
  • Email communication
  • Written reports
  • Business reviews
  • Strategic roadmaps
  • Shared documents
  • Follow-up recommendations

Estimated delivery timelines are confirmed before the start of the service. Delivery timelines may depend on the client providing required information, documents, access, feedback, or availability for meetings.

If the client delays providing necessary information or feedback, the delivery timeline may be extended accordingly.

9. Client Responsibilities

The client agrees to:

  • Provide accurate and complete information
  • Cooperate in a timely manner
  • Attend scheduled meetings or provide reasonable notice for rescheduling
  • Review and approve project scope before payment
  • Use the consulting materials responsibly
  • Make independent business decisions
  • Comply with all applicable laws and regulations in their jurisdiction

The client is responsible for ensuring that any business decision, implementation, or action taken based on our advisory work is suitable for their specific circumstances.

10. Consultations and Scheduled Meetings

Consultations are usually delivered online.

If the client cannot attend a scheduled meeting, they must notify us at least 24 hours before the scheduled time.

A consultation may be rescheduled once, subject to availability, if reasonable notice is provided.

If the client does not attend a scheduled consultation without prior notice, the session may be considered delivered and non-refundable.

11. Changes to Project Scope

Any work outside the agreed scope may require a separate quotation or written approval.

Additional meetings, additional reports, expanded research, urgent delivery, or substantial changes requested by the client may result in additional fees.

We are not required to perform work that falls outside the agreed service scope unless both parties agree to the change in writing.

12. Refunds and Cancellations

Refunds and cancellations are governed by our Refund and Cancellation Policy, which forms part of these Terms and Conditions.

In general:

  • A refund may be available if the service has not yet started.
  • Once consulting work, preparation, analysis, meetings, written work, or project planning has started, the service may become non-refundable in full or in part.
  • Completed services are non-refundable.
  • Missed consultations without prior notice may be considered delivered.

Please review the Refund and Cancellation Policy before making a payment.

13. Monthly Advisory Retainers

Monthly advisory retainers provide ongoing consulting support during the agreed billing period.

Unless otherwise agreed in writing:

  • Retainers are billed in advance.
  • Unused time or unused support does not automatically roll over to the next month.
  • Retainers do not guarantee client availability outside agreed communication channels or meeting schedules.
  • Either party may cancel future renewal by giving written notice before the next billing period.

Specific retainer terms may be confirmed in a separate proposal or email agreement.

14. Intellectual Property

All materials prepared by us as part of the consulting services, including reports, frameworks, templates, recommendations, roadmaps, documents, structures, and written materials, remain our intellectual property unless otherwise agreed in writing.

After full payment, the client receives a non-exclusive, non-transferable right to use the delivered materials internally for their own business purposes.

The client may not resell, publish, distribute, sublicense, or commercially exploit our materials without written permission.

15. Client Materials

The client retains ownership of materials, information, documents, business data, brand assets, and other content provided to us.

The client confirms that they have the right to provide such materials and that their use for the consulting project does not violate any third-party rights.

16. Confidentiality

We treat client information as confidential and use it only for the purpose of providing the agreed consulting services.

Confidential information may include business plans, internal processes, commercial data, client information, operational information, strategy documents, and other non-public business information.

Confidentiality does not apply to information that:

  • Is already public
  • Was known before disclosure
  • Is independently developed without using the client's confidential information
  • Must be disclosed by law, court order, authority, or regulatory requirement

17. Personal Data

Personal data is processed in accordance with our Privacy Policy.

By using this website, submitting a contact form, booking a consultation, or purchasing a service, the client acknowledges that personal data may be processed for communication, service delivery, invoicing, payment administration, and legal compliance.

Payment processing may be handled by third-party payment providers. We do not store full card details.

18. Limitation of Liability

To the maximum extent permitted by applicable law, we are not liable for:

  • Indirect losses
  • Loss of profit
  • Loss of revenue
  • Loss of opportunity
  • Loss of data
  • Business interruption
  • Reputational damage
  • Decisions made by the client
  • Actions taken by third parties
  • Outcomes resulting from implementation or non-implementation of our recommendations

Our total liability for any claim related to a paid service is limited to the amount paid by the client for the specific service giving rise to the claim.

Nothing in these Terms excludes liability that cannot be excluded under applicable law.

19. Third-Party Tools and Services

We may refer to or discuss third-party tools, platforms, providers, software, markets, or services as part of our advisory work.

We are not responsible for the actions, decisions, availability, pricing, terms, policies, approval processes, or performance of any third-party provider.

The client is responsible for reviewing and accepting any third-party terms before using third-party services.

20. Website Content

The content on this website is provided for general information only.

We make reasonable efforts to keep the website accurate and up to date, but we do not guarantee that all information is complete, current, or suitable for every client's situation.

We may update, change, or remove website content at any time without prior notice.

21. Refusal of Service

We reserve the right to refuse, suspend, or terminate services if:

  • The requested work is outside our expertise
  • The client provides false, incomplete, or misleading information
  • The client requests illegal, unethical, misleading, or non-compliant activity
  • The client fails to pay agreed fees
  • The client behaves abusively or unprofessionally
  • Continuing the service would create legal, regulatory, reputational, or operational risk

22. Force Majeure

We are not responsible for delays or failure to perform caused by events outside our reasonable control, including but not limited to technical failures, internet outages, illness, accidents, natural disasters, strikes, war, government action, platform outages, or other unforeseen events.

23. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of France.

Any disputes arising from these Terms or from the provision of services shall be subject to the competent courts of Bordeaux, France, unless mandatory consumer protection laws provide otherwise.

24. Changes to These Terms

We may update these Terms and Conditions from time to time.

The version published on this website at the time of purchase or service agreement will apply to the relevant service, unless otherwise required by law.

25. Contact

For questions about these Terms and Conditions, please contact:

Angelika Wiktoria Zeman

Email: angelikazeman77@inbox.eu

Phone: +33 7 45 93 79 89

Registered address: 21 Rue Malbec, 33800 Bordeaux, France